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Service Sales Representative - Chanhassen, MN

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Job Details:

  • Salary: Competitive Base Salary + Commission
  • Job Type: Full-time
  • Location: 7660 Quattro Drive, Chanhassen, MN

Description:

Indigo Signs, a leader in the custom sign industry, is seeking a proactive and skilled Service Sales Representative to join our dynamic team. We specialize in designing, manufacturing, installing, and servicing high-quality signs, and we’re excited to welcome a new team member who excels in sales and customer service.

As a Service Sales Representative, you’ll be key in identifying, consulting, and selling signage services within a defined territory. This position requires night patrolling of your territory to proactively seek out service-sales opportunities that align with Indigo Signs’ service initiatives.

In this role, you'll:

  • Identify and pursue service sales opportunities within your designated territory.
  • Conduct night patrols to seek out potential service needs proactively.
  • Interface directly with customers to troubleshoot and diagnose signage issues.
  • Communicate effective service solutions back to clients, ensuring their needs are met.
  • Work independently while also collaborating effectively with the team.
  • Utilize strong communication skills to foster positive customer relationships.

We’re looking for a motivated professional with excellent customer interface skills and the ability to troubleshoot and diagnose signage failures. If you thrive on working independently, have a keen eye for identifying sales opportunities, and enjoy being part of a collaborative team, this position is perfect for you.

Join a team of dedicated professionals at Indigo Signs, where we prioritize customer satisfaction, proactive service, and sales excellence. If you're ready to contribute to a company that values initiative and high-quality service, apply today to join our team!

Essential Functions

  • Maintain strong lines of communication with clients, service technician staff, and Service Manager and promptly answer messages/questions. Accurately relay project details to sales staff and customers
  • Work on multiple projects simultaneously and maintain accurate, written schedules reflecting all service commitments to achieve project deadlines
  • Consult with sales and install staff, provide accurate estimates of labor time, and set realistic deadlines
  • Adhere to industry standard safety practices. Operate all tools and equipment according to specified safety requirements
  • Present and maintain a good driving record. Safely operate all vehicles and promptly report any incidents/infractions
  • Travel is primarily localized during the business day, although some out-of-area and overnight travel may be expected

Qualification Requirements

  • High school diploma or GED required
  • Valid driver’s license
  • Perform tasks involving physical labor on projects
  • Mechanical and/or electrical aptitude skills related to signage and electrification are preferred

Knowledge, Skills & Abilities 

  • A highly motivated, self-directed, multi-crafted worker who can work independently and in a team
  • Strong interpersonal and communication skills
  • Ability to work effectively in a team environment with people of varying skills and backgrounds
  • General knowledge & operation of all lighting components and sign-related electrical connections
  • Ability to identify problems and potential root causes and explain potential solutions
  • Knowledge of safety policies and procedures is required (e.g., lock out / tag out, high voltage electrical)
  • Knowledge and operational abilities associated with the current ERP / CRM systems for data capture, work order generation, and work order close-out (billing)
  • Familiar with the use of bucket and crane trucks
  • Ability to work under pressure to output high-volume, high-quality work
  • Proper handling of Hazardous Materials (lamps, neon, and power supply disposal)

Work Environment

  • This is a hybrid in-office/remote position

Here's what Indigo Signs offers:

  • Competitive hourly wage, depending on experience
  • Full-time, year-round work in our production facility
  • A well-rounded benefits package including medical, dental, vision, vacation that you start accruing in your first paycheck, six (6) company-paid holidays, and a matching 401K, HSA, and FSA, among other favorable benefits.
  • An established company in business for over 25 years, with a focus on providing high-quality signage for our customers

 

Are you the next great addition to the Indigo Signs Team?

We'd love to learn more about you! Please provide your information below, and we'll be in touch soon.

No need to attach a resume or application just yet. We're excited to have a conversation with you about joining our Sales Team and to share what it's like to work at Indigo Signs.

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